Thanks Daphnia, though unlocking this now to provide an update. First, as Daphnia mentions please keep submitting these sort of situations to support n the future as they're bast able to handle these kinds of issues. As well, providing purchase receipts (containing contain personal or purchase information) should be avoided as it could lead to a compromised account. My sincere apologies to you all, as it appears you were indeed correct. After working with the developers we've identified a very rare bug with the Astral Ward spell affecting a select few clans. We've just deployed a fix, and have reached out to those clans affected to offer compensation. Thank you for bringing this to our attention.
Yeah, don't ever accuse my sister of being a liar. I dont think a player who has been here five years would try to make false allegations like this. But thank you KC and I do hope Killzone gets an apology. /Edit Saw apology. Thank you for doing that.
He knows there is other games. He stated another game they support at the start of his original post. Did you read it? :D