Do you see the screenshots? Even inferno was contacted during that and saw he had not received his ward.
I do not want any compensation for a clan as a whole, I want alc to get some respect and for you guys to realize your fault.
It can take a minute or two for the spell to reach every player in a clan. Our logs clearly show all purchases being received. Beyond that I can't comment any further on account details in public as this is something that is between the user in question and support.
There were multiple times, I hopped on kaw a while later one time and looked at multiple players in the clan and I was the only with an astral ward. Yet nobody else had one and I didnt cast it. There is obviously a glitch that needs to be figured out whether or not you refund alc.
Our wards were double stacked yet you guys still claim they cant even be double stacked. Obviously theres an issue you guys need to fix.
Oh and alluka was double stacked but not alc. Although both casted at the same time. The screenshots show a different time. After the double stacks occurred was when all the glitching started.
I did find out recently that if a spell is double stacked but does not appear as such on your profile, you need to refresh the app for the 2nd spell to take affect.
Mine just rolled over. It ended one and all it did on my profile was explain what the ward was and a few minutes later it rolled to the next.
Again, it's possible to have two players cast close together if not everyone has received a the spell yet. It takes a few minutes to get out to everyone. When this happens, only one spell will be active, however the second spell is essentially put on a wait list. Once your current spell expires the next time you log in the backlogged spell will activate.
Yea… they both received a spell when they double casted yet ALLUKA and the rest of us get the double and Alc got one. So only one who casted for the whole clan got the full benefit. Then after the double casts, ALC had casted multiple times with no spell. Yet rest of us had. Theres an obvious glitch. Idc if you refund him at this point, whats irking me is that you guys don't even recognize the glitch. Whats irking me is how Ive never seen KaW so greedy in all 5 years of playing.
Nobody should even need to log out and log back in for the spells to appear or roll out. This does not happen with any other spells. When we buy nobs they appear. When we cast they appear. When we buy pots they appear. Your mechanics are glitchy.
All spells behave this way when they end up being backlogged (though this is not a common occurrence). Again, the affected user should contact support here as this is an issue between them and support.
Kaw_community he tried 3 days or so ago with no response. Only reason I am doing forums for him is because he doesnt know how to.
I have to admit, this is really bad of Kaw_community. Won't even refund a few bucks of the ton we all know you make