Greetings Warriors
[ATA]Will here.
Today, I’m sad to announce that All Star Wars (ASW) will not be returning for 2022. The team has given this a lot of thought and discussion, and we think it’s the right decision for the game. I’ll give a quick overview as to why, and then go into more details below.
The Short Version
- ASW has suffered from technical issues since its inception - we’ve invested a significant amount of time trying to root it out but despite several rounds of improvements, it still doesn’t provide a reliable gameplay experience
- There’s a high chance that any participant in ASW will run into significant gameplay issues with lag, matchmaking or scheduling
- As ASW continues to create significant player disappointment, it in turn creates an all-consuming deluge of support requests that make it very difficult for us to provide quality support and community engagement
- Through surveys, ticket feedback, and the forums we’ve monitored what the community cares about most - and what we’ve identified is that ASW creates more upset than joy and it only really gets mentioned when it breaks
- At this stage, we don’t want to promise anything we can’t deliver, and fixing ASW continues to prove an incredibly complex issue with no clear ultimate fix
- For the short to medium term future, we think the team’s resources will be better spent on some of our upcoming projects that we know we can really deliver a great experience on much sooner
The Details
When ASW was first created, it was in the spirit of move-fast-and-break-things! This was a time of rapid experimentation where we made really cool stuff without focusing on reusability or ease of maintenance. This resulted in updates that are super exciting but require a lot of manual setup and intervention from our engineers. At the time this made perfect sense, and allowed us to more easily generate awesome mechanics for players to enjoy, while helping us identify what players were after most.
However, as with ASW, this means we now have various events and mechanics that players really love, but we’ve never quite been able to get to work consistently and smoothly. Over time, these things can begin to destabilize more, even performing worse than they had originally. The many issues we mentioned above regarding lag, matchmaking, scheduling and balance issues are prime examples of this cascade and have ultimately led to negative player experiences.
It’s not to say we haven’t tried tackling it. Countless hours of work have been put into creating reliable and sustainable methods for events like ASW, but it is just not something we have been able to crack. Some of the work we’ve done over the years includes testing out various types of wars back in the day, upgrades to our servers and architecture, and even moving ASW to run during the week, so we could have more engineers readily on standby should any issues occur, but it hasn’t lead to any significant gains in the realm of ASW issues.
As we move ahead, we want to ensure new pieces we roll out are reliable and sustainable, so we can provide the best experience possible for loyal players. This means more incremental testing, instead of dropping significant changes and letting players deal with the consequences.
This year and last year’s surveys were really helpful in casting light on what folks want to see most for the future of KaW. Thank you to all that completed them as the results confirmed for us that ASW was not the most important factor for the majority of players and assisted in our decision making. The information collected in surveys has already helped us identify ways to make tweaks for the better of players.
We know there will be more than a few people who really do love ASW and will be sad it's not coming this year, and we truly are sorry we couldn’t make it work for this year.
We realize that for some folks, what ASW really represented was an opportunity to show the community what they were made of and earn bragging rights. We want you to know that we are investigating alternate formats and mechanics that will help to fill that gap, so there will be no mistaking who is the most formidable.
Thanks for taking the time to give this a read.
- [ATA] Will and the Dev Team