UPDATE: Starkiller Spear and Dying Star Pendant - Bundle Issue

Discussion in 'Announcements' started by ATA-Will, Nov 24, 2022.

  1. Greetings Warriors!
    UPDATE:
    Thanks for your patience while we got this resolved and sorry again for any frustration this may have caused.

    We have now run the compensation to ensure that anyone that was missing items have now received them! We've also thrown in a few extras for those that had to wait! If you are still waiting on items, please write in a help ticket and we will get to you immediately.

    There were some folks that received the Dying Star Pendant and extra items in error, we have removed the Dying Star Pendant from these accounts to resolve the issue, but have left any extra items they may have received as this was our error.

    Thank you all again for being so patient and we hope you enjoy the rest of Black Friday!

    ORIGINAL POST:
    Really sorry about this folks, there was an issue with the Star Killer Spear, and Dying Star Pendant Purchasable Bundles in the Oracle at launch today. The bundles in the Oracle have now been fixed, but some folks that purchased them early may have received an error or incorrect items.

    We know some people are eagerly awaiting their items, and we are working quickly to make sure we make this right for those impacted! We'll be updating this post once we have investigated and found a resolution.

    If you are still having trouble once this is resolved, PLEASE send in a help ticket and we'll make sure to get you to quickly!

    If you bought the Star Killer Spear early and received extra items, please hold off on purchasing the Dying Star Pendant until we update this post, as the purchase will not work as intended.
    You can now purchase this pack safely. 😀

    Thanks for your patience while we work to get this resolved!
     
    #1 ATA-Will, Nov 24, 2022
    Last edited: Nov 25, 2022