[RESOLVED] Preview Box Rewards

Re: [KNOWN ISSUE] Preview Box Rewards

When I got this preview "glitched" award it was the same as the award I had earned so it deleted my actual reward! Please help!
 
Re: [KNOWN ISSUE] Preview Box Rewards

Thank you so much Devs. .. Once again you manage to screw us over.. Why not just hack our freaking credit cards. . You freaking morons
 
Re: [KNOWN ISSUE] Preview Box Rewards

surfermen646 said:
When I got this preview "glitched" award it was the same as the award I had earned so it deleted my actual reward! Please help!

Hey there, it seems this is indeed the case for some. In this case we'll be working to restore the correct items from before as well.
 
Re: [KNOWN ISSUE] Preview Box Rewards

I too am having the same issue, my equipment was deleted because it was the same as the glitched item I received.
 
Re: [KNOWN ISSUE] Preview Box Rewards

Yep, I finished the event with over 12K dew, so I got the maxed out breastplate, and a min stats breastplate - now they've both gone, this sucks devs.
 
Re: [KNOWN ISSUE] Preview Box Rewards

[ATA]Grant said:
surfermen646 said:
When I got this preview "glitched" award it was the same as the award I had earned so it deleted my actual reward! Please help!

Hey there, it seems this is indeed the case for some. In this case we'll be working to restore the correct items from before as well.


Okay awesome thanks!
 
Re: [KNOWN ISSUE] Preview Box Rewards

Bronchitis said:
I too am having the same issue, my equipment was deleted because it was the same as the glitched item I received.

Working on it!
 
Re: [KNOWN ISSUE] Preview Box Rewards

Now that you've taken the gear and caused a massive mess, the next event should be an event where the newer players can ACTUALLY get a full set of decent gear.
 
Re: [KNOWN ISSUE] Preview Box Rewards

You all do realize complaining doesn't speed up the process? It just makes things more difficult for them lel
 
Re: [KNOWN ISSUE] Preview Box Rewards

[ATA]Grant said:
We're looking into an issue where players may have started to receive rewards from the Preview Box Tab of the event page.

We're going to look into this, and will ensure in the end players received the correct rewards they should of for the overall event.

We'll update you as soon as we know more.

I now no longer have any leg equipment at all from the event.. Which is what I should have.
 
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