[RESOLVED] Preview Box Rewards

[ATA]Grant said:
ThatsHowTheCookieCrumbles said:
For a returning player that gets an item stripped away that was under the assumption he would get is ridiculous. If you were not going to give the piece of equipment, why have it on the list of rewards, absolute joke

Sorry about the miscommunication there. The Preview Box page has always been used to preview event rewards. Though it's not actually what gives them out. Event details on rewards can be found in the event forum page, and in the actual event tabs in the Event Page.

I had the relic enchanted to the 8k level and you guys took it along with the breast plate, and gave me the staff instead, you guys screwed this event up big time! I understand taking the breastplate back, but why did my reward get demoted one step down?
 
I missed out item reward and therefore reach staf reward that one U took from me and after gave me compencatiom fullmoon drew that took me to next level... but no rewards!
 
[ATA]Grant said:
ThatsHowTheCookieCrumbles said:
For a returning player that gets an item stripped away that was under the assumption he would get is ridiculous. If you were not going to give the piece of equipment, why have it on the list of rewards, absolute joke

Sorry about the miscommunication there. The Preview Box page has always been used to preview event rewards. Though it's not actually what gives them out. Event details on rewards can be found in the event forum page, and in the actual event tabs in the Event Page.

The preview box Was showing wrong information regarding Reward # moon Items... We should be getting The One that was originally posted in your preview, box, Next time take some time To check your event prizes , doing b2b events Is not cool if youre Making this kind of errors.. Keep up The good Work and Hope We can Bring more retention On new players and old!!
 
Got into the same problem as many. Could not upgrade, then lost Breastplate before upgrade. Not even now completely sure how things worked out this way. Could people get items back, not even sure why removed? I should have had Breastplate with 7 upgrade. Very confusing and frustrating.
 
It's not resolved !! Was given breast plate for 16,670 full moon dews, 45 min later was taken from me, with msg saying devs had a problem ect... ok now fix problem an return equip at proper lvl .. have sent feed back in but no response ...
 
__Micke__ said:
Agree!! Problem not resalved! Collected over 13000 and no reward at all!!

Gosh people are ignorant. In order to get the equipment you wanted you needed to enchant the helm scroll using the dew,not just stockpile it...
 
[ATA]Grant said:
We're looking into an issue where players may have started to receive rewards from the Preview Box Tab of the event page.

We're going to look into this, and will ensure in the end players received the correct rewards they should of for the overall event.

We'll update you as soon as we know more.

Update


This Preview Box Reward issue should be resolved now. We're working to finalize other rewards from the event soon.
 
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