Their account has stats so hideous it caused people to literally rip their eye balls and swallow them whole. Keeping it private prevents lawsuits and promotes player longevity
There was an incident whereby allies were reset by accident due to technical glitches they managed to bring them back.
From day 1 when i started they reset accounts that are inactive around 6 months. Will always be that way . Inactives are for plunder for new accounts , essentially as you grow from day one of starting you buy mainly to get max plunder and progress to buying semi actives and actives as this helps you along. If you don't want to lose money then search and buy actives it is as simple as that. But yes the refund on resets you be more .
I know this is necro bump but clarity on resets would be appreciated.... I'm quitting the game or maybe extended leave not sure yet, I've a few pro packs and a few non pro pack alts (all legit) 1. Pro packs 2yrs inactivity before reset? 2. Non pro packs 6months before reset?