Device Delinking and Account Management

Discussion in 'Past Announcements' started by kaw_admin, Jul 30, 2013.

  1. @blackunicorn, it might show your current device more than once. Mine does that right now showing 2 iDevices when I only have one. Just don't worry about it.
     
  2. Would I need to sign up Facebook or ata to see how much account I have ...? Because I can't seem to see mine thanks
     
  3. How come it says I'm linked to 21 devices cool update tho thanks devs 
     
  4. @lllll__BLACKUNICORN__lllll , Zattoichi', fonzyii17

    I can confirm that each of your accounts currently has less than 5 registered devices on each of them.
    Please email support a screenshot showing your account management screen and mention it's related to the device delinking thread.

    We'll want to take a look and see what's going on. Thank you for the help guys.
     
  5. After you become over abounded with global announcements, can this thread be stickied?
     
  6. Ok I will do that. Ya it says I have 20 devices linked, and 1 that I'm actively using 
     
  7. @KAW

    This is a wonderful update. Kudos! This will assist in the future of linking and de-linking accounts for all of mankind.

    I salute you.
     
  8. Mine says 57  how do I fix? Lol
     
  9. Hey all... I tried to delink my acct from device, and add another acct I own... Well, when I did this, I entered I all the ata id info, and up popped a message saying "username is already taken". Any idea what I should do?
     
  10. @KaW: I'm wondering why a factory reset counts like an account transfer? If I reinstall the operating system on my phone shouldn't be your concern. I'd still use the SAME deviCe. So where's the transfer? Transfering from one device to the same device. Really can't notice how wrong sounds?
     
  11. Please email support with a screenshot showing your devices, we're looking into why things may not be displaying correctly. Please be sure to mention your account name, game and that it's to do with the delinking system. Thanks!
     
  12. Hi there, you need to use the "already have an account" option to recover your account.
    If it's saying that name is already taken then you're in the process of creating a new account.

    Hint: If you have already created a temporary account on your device, from the main game screen go to:
    Settings > Account Management > ATA ID/ Facebook > Use the recover option for ATA ID.
     
  13. Yes, we know, too many globals. But this one's important. It'll revert to a sticky in 7 days, we may make it shorter if we feel everyone is aware of and understands the system before then.
     
  14. kaw, join the party on Eons thread. Your employee creative is already there!
     
  15. This has to do with how devices are tracked now. Apple has recently made some changes to the way applications authenticate there accounts to their device. Factory resets appear as new devices with the change.
     
  16. @kaw
    To further explain this, I think it may be every time I leave the app an then "close" it. Every time I do this it adds another device with the time I come back into the app.
     
  17. No no no no..

    This thread is VERY important indeed and most deff needs to be a global announcement. My comment was to reinsure it not be lost in forums. I much rather have this as a global announcement until further announcements are needed. When too many show up, all I wish was this to be stickied. I didn't intend to be rude.

    Anyway, the thread will be stickied. That was what I was looking for. Cheers!!
     
  18. I have a iPod soon when can I disconnect?
     
  19. No worries Slayerbob, we get what you mean, no hurt feelings ;)

    At Deadly_Deception, how you are you going about 'closing' the game? If you sent an email to support about it please be sure to reply and include any info about this action, it may be what's causing the trouble here.