Loki, contact support@athinkingape.com I also believe there is a /transfer we page where you can do it yourself
There will be no guide for this. The attacking players strengths are all different, and the equipment people have render different percentages of boost. Sure, having 30 towers will help you defend against scouts, spies, assassinations and such, but so does BFA, equipment, and mithril. Read this, and sample a lot of the topics you will most likely be asking about in the future.
Skim is better you'll get better plunder, it's also helpful when your to weak to hit a eb, if you don't cleave me you can try it out your self