Krite2002 said:
Hello fellow kawers

I was wondering if their is anyway to unlink my account from my facebook and/or ata account
Unfortunately, in order to provide the utmost in account security, ATA is no longer performing certain account operations, such as REMOVING OR CHANGING Facebook, Mochi, or ATA ID contacts, or UNLINKING DEVICES from accounts.
If you think that the security of your Facebook or Mochi account or your ATA ID has been breached, you must change the corresponding password yourself(see the bottom of this post for some links).
If wish to unlink a device because you are selling it, or simply because you wish to create an alt, you can do so by performing a
factory reset on the device (please consult your operations manual or manufacturer’s website if you require instruction).
*PLEASE NOTE* that this will REMOVE
ALL DATA FROM THE DEVICE. Furthermore, because Apple has recently changed the way it authenticates players’ accounts on its devices, ATA is no longer supporting ACCOUNT SWAPS.
In short, ATA is no longer supporting the following requests:
- REMOVING or CHANGING Facebook, Mochi and/or ATA ID contacts.
- SWAPPING two or more accounts.
- REVERSING an incorrect Facebook, Mochi, or ATA ID link.
HOWEVER, if this link has caused you to COMPLETELY lose access to your account, please support know(support@athinkingape.com).
Facebook account help:
http://www.facebook.com/help/?ref=pf
Mochi account help:
http://mochi.desk.com/
ATA ID password help:http://athinkingape.desk.com/customer/portal/articles/861665
I know a way how to swap facebook accounts if you wish to do that. If you do, just let me know.