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@UIM-Drianikaben-UIM Yes, this is a new system put in place the beginning of the year. re: Co-ordinate systems being binary. binary is just a...
@IiIVengeanceIlI I just looked up your account. You were never banned. Stop spreading false information.
@CassidyUltima Your case was over 7 months ago. Since that time, we have implemented this new system of bot verification in order to eliminate...
@Blood__Kingdommm @-llIRaDIIillAnZIIl- If you take the time to actually read the thread, you can see that the proof you are requesting is on...
@--F-- Sorry, but your reasoning isn't valid in this case. Agreed, a pure analytics system isn't fool proof (at no point did we ever say the...
@ultwarrior Not sure who you're referring to, but the most common case for iPhone users being banned is for device id faking and illegal alts...
@--F-- Your concerns are valid. However, the logs provided simply provide a small sample of the information we used to make the severe decision...
@Weezus We don't use screenshots to determine if a person is cheating or not. If we ever ask for one, it's only to understand why the reporting...
@iRogue Actually, it's not possible. It may be possible to repeatedly click a single button at the exact same spot (we have a mechanism to...
Actually, we didn't disclose any personal information. The definition of 'Personal Information': as used in information security, is information...
Since we can enable bot tracking at any time, and the format is not known nor is the time in which we enable this logging, catching other forms of...
Please keep in mind that bot logging is only enabled during bot abuse investigation, so we do not have this data for every user at any given time....
@Justice Yup. We have heard of that phrase. That's why they weren't banned immediately. We actually spent the last 24 hours recording and...
Dear spookyrobbie, as the head of development of a fortune 500 company (assuming you are technically inclined), you should be aware of how easy it...
There has been an increase in people using automated clicking programs and 'bots' to play the game. We will immediately ban any player caught...
You're fine. :)
Just to clarify, we are not punishing players who try to use every advantage possible. We are only punishing those that break our TOU. Players...
This system was developed together with the community, if you check the history of how this was done, it was beta tested with real players. Also,...
We can look into this, thanks for bringing it up.
First, apologies for not responding to every post. I'll address a few points in this one. * If our latest improvements to matchmaking does not...