I am going to vent. I want to tell you about an online company called Bungzie, from whom I ordered Mrs.2 Tyme some funny Halloween socks for $20 almost 3 weeks before Halloween. Not only did the funny Halloween socks not show up before Halloween, but several days after Halloween, we finally received a package from Bungzie.....with a purple wig, Jason mask, and Halloween pencil erasers inside. I emailed them about the mix-up, and politely asked for a refund. Email 1, ignored. I emailed again, a bit more direct. They responded, "Send us a photo of what you received." So I did. No response. Two more emails to inquire about a possible refund. Both ignored. So, I wrote an email to the BBB, and a crappy review online. THEN Bungzie responds about my refund. "Sorry, we didn't receive the photo, can you please resend it?" I resent it, twice, and said, "I know these 20KB .jpg attachments can wreak havoc on email servers, so Godspeed to this one." They acknowledged that by the miracles of God and modern technology, they received my photo attachment, and would get back to me about a refund within 24 hours. That was over two weeks ago. I've emailed several more times, and now just bombard their support email with images and song lyrics. But this morning, I received an email from another third party review site to review my experience with Bungzie. Here's my review, entitled, "Bungzie ruined my life." I ordered Halloween socks for my wife from Bungzie almost 3 weeks before Halloween. It was meant to be a romantic surprise. She would have loved them, and it would have given our relationship a much-needed breath of new life. I just know it. A week went by, then two... Then Halloween. My wife was forced to wear white tube socks. I could see something inside of her die that day. I don't think she ever fully recovered. Several days later, a package showed up... From Bungzie! "Better late than never," I rationalized internally. Wanting to preserve some element of surprise, I let her open the package when she returned home. Her excitement was quickly replaced with confusion and anger as she held a purple wig, hockey mask, and Halloween pencil erasers in her trembling, melancholy hands. "Why would you do this to me?" she asked, with the look of a woman scorned in her tearful eye. I just gasped, "Bungzie........." This signified the end of our relationship. After days of solitary confinement in her room, she packed her bags and left for Acapulco. I was left behind, alone, with only a purple wig and Jason mask to personify my solitude and eternal sadness. Performance at work suffered, and my new wig and mask "didn't comply with corporate dress code," and "created a disruptive atmosphere in the office." I was released from my duties and cast out onto the unforgiving streets of Boston. I've been unemployed ever since, and spend most of my days writing out the ways to win back my old love.....and then quickly erasing them with my Halloween pencil erasers. Thank you, Bungzie, for ruining my life. P.S. They've ignored my requests for a refund for several months now. I've been forced to move out of my apartment, and onto the cold, unforgiving streets of Boston....alone.
sounds horrid (pout) but ur response is priceless (grin) i prolly woulda said something more simple like “Ordered Halloween socks two weeks before Halloween for my girlfriend. Not a big deal -- $20 or so. But when I received nothing for 3 weeks (Halloween had passed), and then received a box filled with miscellaneous Halloween crap (purple wig, hockey mask, etc.), I contacted them for a refund. Took 2 emails to get someone to reply asking for a photo of the incorrect items. I sent a photo, and then emailed 3 more times to ask if they could please refund me or at least acknowledge the issue. Nothing. Not even an email back. That's about as poor as "customer service" gets. Enjoy my money, Bungzie -- It's the last you'll see of it.” (giggle)
Great read! I was rooting for you the whole way.. I just had a sudden urge to go visit Acapulco though..