I'm trouble to log in to my account.

Discussion in 'Questions/Feedback' started by lalalalalalalal, Dec 15, 2014.

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  1. Re: I'm trouble to logn in to my account.

    Uhh ... Sorry can't help.
     
  2. :cry: :cry: :cry: :cry: :cry: :cry: :cry: :cry: :cry:
     
  3. Write an email explaining your problem to support@athinkingape.com

    Include the name of the game, your username as well as any other relevant information.

    Your problem seems to be related to logging in a few times after firmware updates, which probably is interpreted by the game as logging from different devices...
     
  4. Same happened to me, I restored my phone multiple times thanks to Boot Loop and jailbreak.. So when I logged in I forgot I was using another FB, so I unlinked and when I tried to log to my main.. "Your log in has been disabled" I emailed support team and they say is impossible to fix and is part of an automatic system.. Now I can only log to this acc through my phone :( .. Good luck, let me know if they fix it
     
  5. I think that game developers make mistake while they r writing this game app include somethings wrong code in app.

    They need to fix that. I'm playing another game too. But I never found like that.
     
  6. Every factory reset counts as an account transfer. You are entitled to transfer 5 accounts on one device during 1 year. That's why at 5th factory reset your login is disabled.
    Support team won't help in this matter. You have two options: change your device and let's hope your account is not locked aswell or to wait until your login will be reenabled on your device (usually takes couple of weeks).
     
  7. How can I login to my existing acct.
     
  8. Farm the mods until they fix it.
     
  9. Lol what's this guy touching with his right hand? 
     
  10. Question answered.
    /lock
     
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