Glitch with golden crux chests

Discussion in 'Off Topic' started by JWB, Dec 9, 2014.

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  1. I was rewarded a Golden crux chest for winning last round and earning 50 tokens. I never received that chest.

    Earlier, I was dropped another one from an HTE. I went to open the chest, and it said "you cannot purchase this item without owning a golden crux chest." So I go to my items and see that I have 1 golden crux chest, but I can't open it.

    Is anyone else having issues with this? I have feed backed devs. I'm expecting a reply sometime between Christmas Day and New Year's Eve.

    It seems to me the last crux event ran pretty well. Not much changed between the two events. New colors and different names for chests is all that really took place. I wonder why there are so many problems in this event just from changing a few colors and names?

    I would email the devs, but I figured the players probably know more about what to do than the apes in suits. Plus I don't really have time to check email constantly up until July 4th, which is the approximate time it would take them to reply to an email.

    Thanks in advance,
    Pup
     
  2. are you using the golden chest key?

    the crate key doesn't say anything about "golden", but the gold crux chest key does.

    use the crux crate key.
     
  3. Are you sure you were buying the right key? Crux crates and crux chests are different. Even gold crux crates are opened with the crux crate key.
     
  4. I've been getting the same amount of tokens from golden and standard crates
     
  5. I have the thing that gives 200% bonus. And I tried to buy the golden key to open it.
     
  6. you don't get golden CHESTS from getting 50 tokens. you get golden CRATES. they are not the same thing.
     
  7. Try buying a crux crate key
     
  8. Ahhh, thanks word!  I'm severely less irritated now  2 building tokens from the crates!

    Thanks everyone for helping ️

    /lock
     
  9. I also have same problem. My profile shows crux crate but cannot open
     
  10. /L per Op request.
     
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