Depends on who gets the email sometimes 24hrs or less, If its about transfer topics it's simple if you do it right if on idevice just simple download an app called udid, or connect it to iTunes and sync and wait, once that's done, hover/click the serial number, copy/paste both udid and enter them in this website: www.kingdomsatwar.com/transfer Input the following: KaW name: (correct name you want) Old udid: (where the account is correctly at) New udid: (where you want your account to go) Note: need to make an alt to do this or the transfer won't work properly Simple steps as that but with android devices it's different, anyways good luck Happy Kawing