REFUND FOR YOUR MISTAKE, 6$ A SPELL So normally I don't ask for help in forums, but support has really been slacking since Perfect Drift came out, responses are lacking in email. My friend isn't great with forums, so because of how much he's helped with these spells, I decided to help him. My clan had casted an astral glim twice at the same time. ALLUKA and Alcoholocaust. Alcoholocaust was the only one who had not recieved a double stacked Astral Ward. SCREENSHOTS ARE 1MIN BEFORE AND/OR AFTER THE OTHER. NOTICE ALC WITH NO SPELL We had contacted support and nobody responded to us, so I did the next best thing and contacted a moderator. The moderator also agreed that there should be a refund initiated, because he also saw that alcohaulocast was the only one in the clan without an astral ward while ours were double stacked. The Devs refused to "notice" anything wrong with alcoholocausts account and responded that Astral Wards do not stack. They do. These "Thinking Apes" are taking money for free right out of his hands! Alcoholocaust kept casting this astral glim and probably spent 100$ or close to 100$ on the spells and still had not had his doubled, and sometimes he would go without having a spell at all. Devs recognize your mistake, this whole PVP event has been full of glitches. Alcoholocaust deserves a refund for the money he spent and did not receive his full services. This is not my alt but a friend who had still casted for our clan. Knowing he wouldn't receive it after the first few times but hoped that support would get back to him immediately. Instead you guys fail to take responsibility of your screw ups into your hands. It's a refund that he deserves. Everyone knows that we were able to double cast our ward spells. Devs, We'll be waiting.
A) TZ noted jk lol B) is that a OITNB pic? C)Happened before to me except no one was casting and my spell would not go away EDIT: seeing as im getting wicked harassed in ccfor not helping/vouching for alch my help is NO TAXATION WITHOUT REPRESENTATION
TZ noted but what day was that? Its not today xD B) Yes why yes it is<3 C) That happened to me after we got double stacked, it stayed and regenerated as a new one, while alc still had none.
The devs dont even need to give him a refund of his $6 in nobs they could even grant the clan a glim to accommodate for the one or however many didnt work. Its a simple fix the devs just need to answer to the emails and messages they have gotten. I very much support this as $6 is a lot to pay for only a 1 hour spell. Not to mention it appears he casted several. Its the least devs could do to refund them how ever many glims are needed. Hope the devs get back. ~Support
Support takes time to respond. They have lots of emails from different players and diffrent games. KaW is not the only game that A Thinking Ape support has to respond too.
Congrats Devs on the event which has bring them so many Dollars.Secondly this has become more common these days not replying mail and/or completely ignoring the facts that genuinely there is an issue with event nevertheless I must say u guys suffice the need for event but why there should be lag in solving the query.You should atleast investigate rather then saying blindly that is not possible come on even we guys know that there are issues with your responses. Who will play the game if you guys refrain from addressing the issues??
DEVS all I know that the guys spending Dollars on game should be given what was promised and is given to others too.No hard feelings but you might consider about giving a guy a compensation in some otger way that will be helpful for him atleast coz he has invest his hard earned money in this game. KAW Rocks..... Support!!!!
I know this smarty. They did respond to the moderator. They lied and said spells do not stack and nothing strange was noted with his account. There is apparent evidence.
Every game has a different support team. ATA needs to drop PD and work on KaW and PiMD. Make sure two games work before creating another one please.
The spells seem inconsistent. Have had them double up many many times myself, but the last spell I tried to cast I was denied due to one already being in use. I don't know if things changed or if it's just that glitchy.
The spells seem inconsistent. Have had them double up many many times myself, but the last spell I tried to cast I was denied due to one already being in use. I don't know if things changed or if it's just that glitchy. by Inferno Kudos at least our moderators know what we are talking about.
Just took a look at this, and our records show that Alcoholocaust received every Astral Ward from the Astral Glims they purchased and we suggest ---ALLUKA_ZOLDYCK--- contact support if the have any issues themselves. Basically, if you have a spell already you are unable to cast another spell. It can take around a minute to send the spell to every user, so it's possible that two cast in quick succession, however in this case the spells do stack.