Account recovery

Discussion in 'Questions/Feedback' started by ragnarlothbrokk, Jan 22, 2022.

  1. I have been trynna contact support to try and recover my old account but have been unable to someone please contact me about this.
     
  2. Only support can help you recover an account. If you submitted a ticket to ask for help with account recovery yesterday, there's a chance they did not have time to review it yet. Tickets are typically answered Mon-Fri during daytime hours (PST).
     
  3. Contact support. Use the link on the main kaw page.

    Things that can expidite recovery:

    Provide IGN

    Provide your location

    Provide the email used /linked to acct.
    (Link to ata or facebook is helpful here.)

    If you ever purchased nobs / xstals etc
    Provide reciepts (google play/ ios both have methods to display purchases. )

    For google And IOS putchasing is tied to an email. If ypu know this this can help narrow it down.


    Crtiical : names in kaw get creative. Please know EXACTLY the characters you used , barcodes i'm looking at you lol.


    If you left bread crumbs ( wall post/ forum post / war / clan logs etc ) screen shots help there too.

    But be prepared to prove who you are.


    Hope this can help someone


    Karma
     
    xMC__Eve likes this.