account help

Discussion in 'Questions/Feedback' started by cublaikhan, Jan 14, 2015.

  1. hello guys please help me
    Is there a way to get my main account back logged in?
    He still exists in kaw, (sajezio) . I played him on my old cell phone and deleted the game once. Now there is no savegame i think left caus i can only make a new kingdome. It wasnt connected to fb or email...
     
  2. OP, read THIS. Hope it helps. :geek:
     
  3. And i have also no ATA acc..
     
  4. If you purchased anything on the account email support@athinkingape.com and have the details/transaction IDs/whatever ready.
     
  5. What nice people, they deserve a round of applause
     
  6. In order to recover a lost account, email support@athinkingape.com

    They will ask a series of questions:

    • Game and username
    • Clan
    • Date you created the account
    • Date you last logged in
    • Location you last logged in (city, state/province, country)
    • Type and model of device last played on

    Answer them to the best of your abilities and include as much information as you can. Good luck!
     
  7. Pffffft, normally I'm a huge *****.