Agreed. Light-heartedness and joking is great. But there's a time and a place and it's not when addressing a valid point made by a player. It's nice to know how seriously the devs take the concerns of the players. Repeat events is an issue that has been raised on numerous occasions that has not been addressed (that I've seen). It's fantastic that the devs have the audacity to respond in such a way. Hit the nail on the head, LMABAO: unprofessional.