I'm not sure if something's changed, or if I'm just really stupid. Where's the reset button? I remember it used to be under your profile (I'm on PC) but now I can't seem to find it.
Sorry buddy. That feature is still yet to be implemented. Please view Killzone's thread "Update Request List" and if you can't find your request... maybe you could put this as a new one.
This. The reset feature was recently disabled, due to many accidentally resetting and asking support to restore their account to its former position.