If you're having an issue receiving your rewards for event, Devs stated you should wait 24 hours and the items will be forced on you that you earned. If it has been a full 24 hours, just email support@athinkingape.com to clear things up and get your rewards. Make sure to include what game it is you're inquiring about and your IGN(In Game Name) for that game. Hope you receive them soon
All rewards should of been automatically distributed as the developer "KAW" mentioned yesterday in world announcement. Email support to discuss any account concerns support@athinkingape.com