eh, new players just want to play. not have to figure out plunder, volleys, clans, ect.. create an interactive ee tutorial they can jump right into, or a pvp senerio. make the first 30 minutes to an hour of their first experience something fun. then when it comes to ally plunder and such they have a reason to be more patient and open to actually seeking out the proper help. the tutorial could start them with a 3bill ally that last for a week or two and right before it expires they recieve a message. a message specifically stating to reinvest that 3bil into a new ally.
Do not surport new players make it hard them selfs vollying dead allies to high prices stopping new plays buying cheap allies some ppl sit there and buy every new player that starts the game just to volly for higher gold not to help any one so selfish