Spilatch, have a look at the thread they promised compensation on. It's under the war section. I got mine eventually after a series of emails to: support@AThinkingApe.com A number of my clan mates have also done the same now.
Hi kaw_admin, just need to know if there's a bug on android also, i lost 10 infernos and 5 aquas trying to do the FIRST enchant level on new geaves in 2 days..not even 1 lvl obtained.,thats it really?? If its not working i need to know is really hard to obtain aqua/inferno with season ongoing and i lost all mine for nothing..
I have talked to numerous people about failing enchanting the equipment. I failed 6 times before it was successful and other people are having the same issue. Is there an ongoing issue with enchanting the new equipment?
I failed on my trinket about 6 or so times before I got one successful enchant in, then just went on a string of successes. Maybe the first level is hardest to get to then the rest have a higher success rate.