I think a major issue with the new forum set up is that it’s completely centered around guides and new events posted by the devs. This seems like a great idea at first, obviously people need to know how to play the game, but it causes a snowball effect of issues…
For starters, there are only a handful of guides left that aren’t outdated and are still useful. These guides are amazing and everyone can benefit from reading them, but why do I have to scroll through so many threads from 2019 to find what I’m looking for? This creates a massive roadblock preventing people from seeing the best part of the forums, the community.
When I first began playing, I didn’t realize the forums existed until 2 months into playing and I asked a friend for advice on build mechanics and he told me to look at forums… I didn’t spend a single second learning about building mechanics/stats that first week. I was too enamored with the rest of the threads that were about absolutely nothing, why? Because those threads were FUN. It didn’t matter what your cs was, or who had the most efficient way to get event items, there was a million different ways to make a name for yourself back then. You could be funny, helpful, annoying, a troll, it didn’t matter you were still apart of the community.
Now, most new players don’t even know that there’s a place in forums that isn’t just guides, so they’ll never become active in the first place. You can’t find a new player (not an alt) that’s started in the last 3 years with over 1,000 posts, there might not even be one with over 500. It’s not a coincidence that most of the top posters have been gone for 5+ years and no one has replaced them.
Sorry for the rant,
TL;DR: Forums used to be a whole new world to explore and a place to become friends with all the people who make the game great. Today, the forums are a glorified tutorial section.