Lag Issues (10/30)

Discussion in 'Past Announcements' started by [ATA]Grant, Oct 30, 2014.

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  1. Update 10/30 @ 11:15PM PDT

    It seems things are finally returning to normal though we're going to continue to monitor the issue throughout the rest of the night.

    In addition to completing any EB's that had failed or been forfeited between 10AM - 12PM PDT which was done earlier today, we're also going to be giving every player Crux Chest the next time they log in to the game within the next 24 hours.

    Update 10/30 @ 1:15PM PDT


    The lag and connection issues experienced both early this morning as well as yesterday morning appear to be the result of a Denial of Service attack aimed at one of the datacenters that is used to host Kingdoms at War. This attack was not directed at us, but rather another customer of the datacenter. We're currently in talks with the datacenter to ensure this is handled properly and have been assured they are working on the issue.

    While things seem to for the most part be resolved at this time, we're going to continue to monitor the situation to ensure that the issue is fully resolved. Only once we're certain that things have been resolved will we move forward with determining the appropriate compensation.


    We're currently looking into an issue with players experiencing lag or being unable to connect to the game. We'll provide an update as soon as we have more information.

    Thank you for your patience and understanding.
     
    #1 [ATA]Grant, Oct 30, 2014
  2. More chests!
     
    #2 godssolja, Oct 30, 2014
  3. Thanks. Glad you're on it.
     
    #3 -_-_-_-_-_-, Oct 30, 2014
  4. Constantly drops connectivity. costing clans their EBs and players their gold
     
    #4 ResqGuru, Oct 30, 2014
  5. Maybe its time for a investment in new servers or at least a maintenance shutdown like back in the old days, these interuptions should tell you theres problems
     
    #5 xS_boaNaCondUa_xS, Oct 30, 2014
  6. Seal and crystal compensation? some people lost their seals...
     
    #6 __BRUTAL__AnNiHiLaToR_DREMLOK_, Oct 30, 2014
  7. gr8 b8 m8 i r8 8/8 no h8
     
    #7 vic_, Oct 30, 2014
  8. Ebs should not fail because you guys can't get a proper service provider..

    Either that, or You must be getting ready to drop something big, or you guys are just whack sauce..

    Which is it?
     
    #8 PRIME, Oct 30, 2014
  9. Imagine somebody dropped a seal and the eb failed.
     
    #9 -KawUser-, Oct 30, 2014
  10. I lost out on a huge deal with a potential buyer because of lag ;( I had a buyer lined up for all my allies and the lag scared him away :( now I can't ug I am furious took me weeks to set that deal up :(
     
    #10 IIlIIlSCUMBAGlIlIII, Oct 30, 2014
  11. I hope we don't fail our eb cause the server was down. As we are cutting it really really close on our tsg. Plz fix this server issue quick, Ty
     
    #11 -Stephanie-Inactive0622, Oct 30, 2014
  12. Yep^
     
    #12 -KawUser-, Oct 30, 2014
  13. Right in the middle of my hte
     
    #13 Fragle, Oct 30, 2014
  14. These issues really need to be resolved ASAP. Maybe its time to update that toaster you call a server
     
    #14 Raphtalia, Oct 30, 2014
  15. [​IMG]
     
    #15 IVIONSTEJZ__TTV, Oct 30, 2014
  16. 
     
    #16 Davey_Jones, Oct 30, 2014
  17. Does this chest expire?
     
    #17 SHIELD, Oct 30, 2014
  18.  
    #18 Drgn, Oct 30, 2014
  19. Give us xtals not chests ;)
     
    #19 Eaglesword2, Oct 30, 2014
  20. Give us a gold chest
     
    #20 E-Cheddar-Q, Oct 30, 2014
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