Update: Incorrect Drops at end of Legends September 7th

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Update: Incorrect Drops at end of Legends September 7th

Postby [ATA]Charlie on Sep 7 2017, 11:20am

Hi everyone!

There was an issue where all EBs started to drop the incorrect items required for the Legends currently going on.

Overview



There was an issue where all EBs started to drop the incorrect items required for the Legends currently going on.

All players will have their progress converted to the correct type and given time to collect their earned rewards



Details of issue and compensation

Instead of dropping:

Broken Dwimmerstick
Pooka Witch Braid
Dwarven Message
Jati Chief Letter
Salamandrite Ore
Dunnic Ore

The following items dropped instead:

Sanctified Blacksalt
Katthras Herb
Witchbottle
Blessed Tallow
Votary's Ashes
Consecrated Wine


We are going to do two things to fix this:

1. We will be converting all incorrect items into the correct items that should have dropped. Allowing all players to recieve progress for all the work they have done towards this legend.

2. We will be extending the length of time you may go to your LEGENDS tab and collect rewards. We will be extending the length of time until September 8th @12:00 pm.
***This is not extending the entire event. All drops have stopped for this event.
[ATA]Charlie
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Re: Update: Incorrect Drops at end of Legends September 7th

Postby BlackTetra on Sep 7 2017, 11:23am

First 

Thanks for the help Caster
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Re: Update: Incorrect Drops at end of Legends September 7th

Postby R0X3Y on Sep 7 2017, 11:25am

When can i get my war rewards. Says completed but wheres mah stuff
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Re: Update: Incorrect Drops at end of Legends September 7th

Postby OkieDokie on Sep 7 2017, 11:29am

L3TH4L_BUT_2_H0T_4_U_2_H4NDL3 wrote:First 

Thanks for the help Caster


isn't firsting forum bannable?
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Re: Update: Incorrect Drops at end of Legends September 7th

Postby [ATA]Charlie on Sep 7 2017, 11:30am

desiderata wrote:When can i get my war rewards. Says completed but wheres mah stuff


Hey, could you write in to support? I want to be able to check that outtttt
[ATA]Charlie
Game Designer
 
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Re: Update: Incorrect Drops at end of Legends September 7th

Postby Bxx__aNaCondUa__xxH on Sep 7 2017, 11:32am

Just start the next legend n it's side quests,this happened the last legend n nothing was done in the way of compensation,if you are going to start the Legends late then the clock should start when the legend comes out.
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Re: Update: Incorrect Drops at end of Legends September 7th

Postby Only_God_Can_Judge_Me_Now on Sep 7 2017, 11:43am

I'd 9922 ore before event ended, completed haunts in time before event ended but got wrong drop, now it says I failed to reach 10,000. This is not on, means I've lost out on 800 osman ray crestplates, which when added to what I have, saves me 15 trillion in upgrades. Are ye gonna fix this or what
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Re: Update: Incorrect Drops at end of Legends September 7th

Postby -grizzy- on Sep 7 2017, 11:46am

Can we get aqua/inferno event please.
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Re: Update: Incorrect Drops at end of Legends September 7th

Postby [ATA]Caster on Sep 7 2017, 12:06pm

Only_God_Can_Judge_Me_Now wrote:I'd 9922 ore before event ended, completed haunts in time before event ended but got wrong drop, now it says I failed to reach 10,000. This is not on, means I've lost out on 800 osman ray crestplates, which when added to what I have, saves me 15 trillion in upgrades. Are ye gonna fix this or what


Yo. Can you send a message through Feedback? I should be able to look into it.
[ATA]Caster
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Re: Update: Incorrect Drops at end of Legends September 7th

Postby Only_God_Can_Judge_Me_Now on Sep 7 2017, 12:10pm

[ATA]Caster wrote:
Only_God_Can_Judge_Me_Now wrote:I'd 9922 ore before event ended, completed haunts in time before event ended but got wrong drop, now it says I failed to reach 10,000. This is not on, means I've lost out on 800 osman ray crestplates, which when added to what I have, saves me 15 trillion in upgrades. Are ye gonna fix this or what


Yo. Can you send a message through Feedback? I should be able to look into it.


Refer to ticket #824151, send and addressed but as mentioned above, says now that I failed. Will send another ticket to you now
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