Play Kingdoms of Heckfire for Exclusive KaW Rewards!

Official announcements from the makers of Kingdoms at War.

Moderator: Kingdoms at War

Re: Play Kingdoms of Heckfire for Exclusive KaW Rewards!

Postby HaMiLToNdA_DeStrUcTIoN_MaCHiNE on Dec 3 2017, 9:16am

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Last edited by HaMiLToNdA_DeStrUcTIoN_MaCHiNE on Dec 3 2017, 9:24am, edited 1 time in total.
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Re: Play Kingdoms of Heckfire for Exclusive KaW Rewards!

Postby Ozomozo on Dec 3 2017, 9:18am

I didn't get my rewards. Need help please to get them
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Re: Play Kingdoms of Heckfire for Exclusive KaW Rewards!

Postby Redbourne on Dec 3 2017, 10:08am

Howcome we don’t get items if we dismantle heckfire throne?
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Re: Play Kingdoms of Heckfire for Exclusive KaW Rewards!

Postby Lormaster on Dec 3 2017, 2:13pm

I have not yet been given my rewards. I am using the same username and linked it to my ATA account. So why is there an issue?
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Re: Play Kingdoms of Heckfire for Exclusive KaW Rewards!

Postby kreature on Dec 3 2017, 2:18pm

Useless to advertise your other games if you don't even bother fixing this one
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Re: Play Kingdoms of Heckfire for Exclusive KaW Rewards!

Postby BlutEngel on Dec 4 2017, 5:41am

If the devs would have told us about that ad tracking option in time we would not have to wait for our rewards.
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Re: Play Kingdoms of Heckfire for Exclusive KaW Rewards!

Postby MMS4MSU on Dec 4 2017, 10:03am

The AD tracking issue is BS and sad as hell ATA is blaming the players. I have two accounts on two devices with identical setup. No AD tracking on either, one account got the reward and the other did not. We all know how reliable ATA game play and servers have been so blaming the player is pitiful.
I have tried contacting support so someone could look at the accounts and see the true problem but all support knows how to do is copy/paste and end the support ticket.
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Re: Play Kingdoms of Heckfire for Exclusive KaW Rewards!

Postby LordSavan on Dec 4 2017, 10:17am

Placed a ticket on 12/2 and havent even got a cut and paste response yet. How hard can it be to distribute rewards to your beta testers???
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Re: Play Kingdoms of Heckfire for Exclusive KaW Rewards!

Postby ---Dread---Pirate---Roberts--- on Dec 4 2017, 12:28pm

I've gotten the same cut n paste response 2x to different questions...

For those of you not so blessed here's what you will get...

Hello there! If you haven't received your Heckfire items (one furniture piece and one stat item), please refer to [ATA]Bruce's forum response below: “Some of you have not received anything because at some point you have turned off advertising tracking in your phone's settings. This makes it impossible for us to associate your KaW account with your Heckfire account. Please take a look (it may require a Google of "[your device] advertising id setting") and see if this is the case. We will look into whether we can retroactively link your accounts and get you the rewards, but it will take some time." Hang tight and we will see what we can do. Turning it on now won't get you the items as we need to set that up on the back end with our developers. Thank you!


Helpful as always. hey KaW Devs/Help FYI KoH help actually responds with typed messages, albeit not quickly. And has also made sure KoH rewards were applied

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Re: Play Kingdoms of Heckfire for Exclusive KaW Rewards!

Postby ginnikje on Dec 4 2017, 2:24pm

What happens to the BETA testers? No rewards to them? Thanks
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