⚔️Moderators and Knights⚔️

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Moderator: Kingdoms at War

Re: ⚔️Moderators and Knights⚔️

Postby illIIlIHOLYIlIIlDOMOIlIlIIi on Jan 6 2019, 8:23am

Any mods want to weigh in on that ?
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Re: ⚔️Moderators and Knights⚔️

Postby AutoBot on Jan 6 2019, 8:36am

I maybe see 4 active mods in that entire list
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Re: ⚔️Moderators and Knights⚔️

Postby DeltaForceGM01 on Jan 6 2019, 8:48am

Isnt wulf still a VK?
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Re: ⚔️Moderators and Knights⚔️

Postby Moody on Jan 6 2019, 8:51am

The reporting within forums is indeed visible by moderators and the support staff at ATA.

However, it is only visible on pc forums and not game forums so is not as easy to use / navigate through as it could be - however support use this more frequently.

For a more efficient forum moderating service then ping one of us a message and we will get right to it when we are online next :)
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Re: ⚔️Moderators and Knights⚔️

Postby illIIlIHOLYIlIIlDOMOIlIlIIi on Jan 6 2019, 11:39am

Moody wrote:The reporting within forums is indeed visible by moderators and the support staff at ATA.

However, it is only visible on pc forums and not game forums so is not as easy to use / navigate through as it could be - however support use this more frequently.

For a more efficient forum moderating service then ping one of us a message and we will get right to it when we are online next :)


So in so many words it don’t work. Plus every time I pull a ticket they take to long to reply, then jack around investigating, and say they dealt with it. They don’t because I watch the accounts to see if they get silenced or not. ALL OF YOU are quick to silence and forum ban me drop of the hat, yet ones that I report that are worse DONT EVER get punished. So I’m asking....who the wc report option really is for and or did I just prove kaw privilege ? This is a mod thread. So I’m asking how mods work.

Ty
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Re: ⚔️Moderators and Knights⚔️

Postby Thrawn on Jan 6 2019, 12:52pm

I check forum reports from my phone once or twice a day usually. Can't view wc reports at all afaik though, pretty sure that's all on support.
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Re: ⚔️Moderators and Knights⚔️

Postby illIIlIHOLYIlIIlDOMOIlIlIIi on Jan 6 2019, 2:02pm

That’s not what the help ticket response says. You guys are in charge of the wc reports per support response.
That being said...... is it normal practice for devs and or mods to kick the can down the road when an undesirable makes a formal complaint?? This is what I’m experiencing as of late. I know I’m not as privileged as some, but an infraction is what it is.....an infraction. ALL infractions are to be treated the same and have the same consequence regardless who you are. Wouldn’t you agree ?
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Re: ⚔️Moderators and Knights⚔️

Postby -Spud- on Jan 6 2019, 3:44pm

W32xRD wrote:I maybe see 4 active mods in that entire list


Only 4? 
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Re: ⚔️Moderators and Knights⚔️

Postby illIIlIHOLYIlIIlDOMOIlIlIIi on Jan 6 2019, 3:55pm

IlISIIIPllIlUIIlIDllll wrote:
W32xRD wrote:I maybe see 4 active mods in that entire list


Only 4? 


So out of ALL that’s been posted here....this is what you decide to respond too ??

My posts and questions is for all the mods to respond to. Feel free to add something spud. Hell I’d even love to see a well thought out response from a dev.

Again I’m just trying to find out where and or with whom to log formal complaints. Complaints for post that are inappropriate, even if the complaints are made by me, that’ll be taken seriously and dealt with as per tos.
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Re: ⚔️Moderators and Knights⚔️

Postby Titan_God on Jan 6 2019, 6:36pm

Any “formal” contact needs to be made to the support team through the ticket system. This is going straight to ATA, where their staff can get and take action on the request. Actually since mods are players as everyone else you can contact a mod directly but when one can get back to you is dependent on their time to get on for that given day or night, so it going straight to ATA is your best bet, although If you can get a mod honestly we will do what we can to help you with an issue.

I check the logs time to time, most times I just get players contacting me directly over violations and I take it from there from direct contact but you see that’s just me. I can’t speak for how other mods handle things as we all do things differently, some have more time than others and just are on at different times.

If I’ve missed something please let me know :)
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